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Privacy Policy – Physio K Effective Date: 01/02/2026 Physio K (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal and health information, including through our website, online bookings, and communications. 1. Collection of Personal and Health Information We collect personal and health information from you when you: Attend consultations or treatment sessions Book appointments online or via phone Sign up for newsletters, promotions, or other communications The information collected is primarily used to provide high-quality health care, manage appointments, and communicate with you about your treatment and our services. 2. Use and Disclosure of Information Your information will generally only be disclosed to: Other healthcare professionals involved in your treatment (where necessary) Third parties as required by law or for debt collection purposes We may also use your information to: Manage appointments and payments Provide updates about services, promotions, or events Send newsletters or marketing material (with your consent) 3. Communication and Marketing We use SMS, email, telephone, and post to communicate with you. Examples include: Appointment reminders and follow-ups Newsletters and updates Information on services, events, or special offers You can opt out of marketing communications at any time by contacting our administration team or sending an email to [insert email address]. Opting out will not affect your treatment. 4. Website Use and Cookies Our website may use cookies and similar technologies, including third-party tools such as Facebook Pixel, to collect information about your interactions with the site. This may include: Analytics to improve our website and services Advertising or retargeting to provide relevant offers You can manage or disable cookies through your browser settings. 5. Access and Correction You may request access to personal information we hold about you. Requests should be made in writing to the Practice Director at Kenny@physiok.com.au . We may charge a reasonable fee to cover the cost of providing access. 6. Consent By providing your information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw your consent at any time by contacting us. 7. Contact Us If you have any questions about this Privacy Policy or how we handle your information, please contact us: Physio K 801/3 Waverley street Bondi Junction, 2022, Sydney Email: info@physiok.com.au Phone: 02 7902 1408 Click Here

Learn what to expect from your physio in Sydney. At Physio K Bondi Junction, we provide comprehensive care tailored to your individual needs. WHAT CAN I EXPECT FROM MY TREATMENT? HISTORY The treatment actually starts before you enter the clinic. We will send you an email with a questionnaire about the history of your problems. This will help the practitioner a lot and will save time for more assessment and treatment in your first session. At your actual appointment, we will then check the form and most likely ask a few more questions to get all the information about your current history. From here, we will do a complete assessment to find out what the issue is and start with hands-on treatment. WHAT DOES THE ASSESSMENT INVOLVE? We will need to have a look at how you move and where the problems are. It is advisable that you wear comfortable clothes and come with either shorts if the problem is in the low back and/or legs or wear a singlet if it is an upper body issue. Don’t worry if you don’t have shorts, the clinic will have a spare pair. The physiotherapist will observe your movements in standing, sitting or lying. We may do some compression or stretch tests and will palpate the tissues to evaluate what is happening in the body. WHICH TREATMENT METHODS ARE USED? We use a wide range of treatments to help you with your issues. These include, but are not limited to: Soft tissue work and massage Fascia treatment Trigger point treatment Stretching Traction and translations of the joints Mobilisations and manipulation Dry needling Education and postural correction Exercise prescription The treatment will always consist of a variety of techniques to tailor the treatment to your specific needs TREATMENT EFFECTS You will generally feel better after the treatment, but stiffness afterwards is not unusual. Definitely after dry needling, it is quite common to feel some tightness. This normally disappears after 24 to 48 hours. HOW WILL THE FOLLOW UP TREATMENTS WORK? At the end of the first treatment, we will develop a treatment plan tailored for you. We will have a quick chat about the progress and do a short assessment in the subsequent treatment. Follow up sessions will then be focussing on the ongoing treatment. HOW MANY TREATMENTS WILL I NEED? This will vary greatly depending on several factors: the cause and severity of the issue, how long have you had the symptoms, your age, fitness level and lifestyle and how good you are with following the treatment plan. We will give you an estimation based on all these factors and will re-evaluate at every session to see where you are in the progress.

Meet the expert team at Physio K, your trusted physio in Sydney’s Eastern Suburbs. We provide personalised physiotherapy care at Bondi Junction. About Physio K Proudly serving quality physiotherapy and sports physiotherapy in the eastern suburbs of Sydney, including Bondi Beach, Bellevue Hill, Rose Bay, Double Bay, Edgecliff, Darlinghurst, Surry Hills, Randwick, Bronte, Clovelly, Coogee and other surrounding suburbs. At Physio K , we have a simple but fundamental philosophy; that prevention is better than cure. As active people, we all love to feel good and enjoy a full life, but when injury occurs, the pain can be unbearable. Sometimes, pain may develop and the root cause is not immediately evident. This is when Physio K can help. Our mission is to get you back into action as soon as possible. We provide elite level treatment in a professional and welcoming environment. We tailor all physio treatments to your individual needs. To do this, we delve deep during the diagnosis phase to ensure we get to the root cause of the pain. We use clinical reasoning to assess the symptoms and diagnose the cause. We then adopt the most appropriate and innovative treatment to help you recover and get back into action as soon as possible. WE ARE DRIVEN BY RESULTS. Meet The Team Kenny Merlevede Senior Physiotherapist Kenny is a passionate, driven Physiotherapist with over 13 years’ experience as an independent Practitioner across Physiotherapy, Manual therapy and Sports Rehabilitation. He has worked in a number of private practices and has since concentrated on musculoskeletal problems and sport injuries. Kenny believes in holistic physiotherapy and is passionate about identifying and addressing the underlying cause of your pain rather than just treating the symptoms. Read More Josefina Canepa Bustos Physiotherapist Josefina is a passionate and dedicated Physiotherapist from Chile with a strong background in musculoskeletal and sports therapy. She has worked in private practice and sports clubs, treating athletes of all ages, with a strong focus on young athletes. Josefina has extensive expertise in managing overuse injuries and musculoskeletal conditions, helping athletes recover, prevent future injuries, and optimise their performance. Read More Mark Howlin Physiotherapist Mark is an Associate Physiotherapist at Physio K, originally from Ireland. He has six years of musculoskeletal experience, including three years specialising in musculoskeletal physiotherapy in a busy clinic setting. Mark is passionate about helping patients feel at ease while identifying the root cause of their issues. He has a particular interest in sporting injuries, but also treats post-operative patients, chronic pain, and those with reduced mobility. Read More Radi Zinger Massage Therapist Radi specialises in relieving musculoskeletal pain, improving mobility, and supporting recovery from injuries or chronic tension. Using deep tissue massage, myofascial release, trigger point therapy, and assisted stretching, Radi helps address sports injuries, postural imbalances, stress-related tension, and everyday aches and pains. Read More

Schedule your physiotherapy appointment at Physio K in Bondi Junction today. Easy online booking available. Book online: Welcome GOING BEYOND YOUR SYMPTOMS INITIAL APPOINTMENTS: New patients or new injuries FOLLOW UP APPOINTMENTS: Existing clients with existing injuries WORKER'S COMPENSATION / CTP INSURANCE: Patients covered by insurance OPEN MONDAY TO FRIDAY 7AM TO 7PM BY APPOINTMENT ONLY 02 7902 1408

Schedule your physio in Sydney at Physio K Bondi Junction. Enjoy easy online booking and expert physiotherapy care tailored to your needs.

Experience expert manual therapy, sports and remedial massage with a leading physio in Sydney. Book your appointment at Physio K Bondi Junction today. Physiotherapy Treatments In sydney's Bondi Junction WE BLEND TRADITIONAL WITH INNOVATIVE TECHNIQUES OF PHYSIOTHERAPY At Physio K, our physiotherapists take the time to understand the pain you are experiencing and get to the underlying heart of the problem. Our approach is based on hands-on treatment, using our systematic and scientific process, we make sure the right technique is applied. We are experts in manual therapy, sports and remedial massage techniques. We are also advanced in the innovative technique of dry needling, having taught this technique to other physiotherapists, we have advanced skills in this area and know the appropriate times and situations when this technique should be used. We believe a combination of old and new techniques to speed up recovery and get you back into action. Physiotherapy treatments is dealing with conditions that cause joint and muscle pain, movement or mobility disorders, sports injuries, work related injuries and musculoskeletal dysfunctions. We are in the business of treating and prevention. Sports and Remedial Massage Post-operative Rehabilitation Treatment Manual manipulation techniques Dry Needling

Discover effective posture correction at Physio K, Bondi Junction. Serving the Eastern Suburbs with expert care to improve alignment and wellbeing. Posture correction is essential for maintaining musculoskeletal health and preventing associated discomfort and injury. Our approach addresses postural imbalances effectively, supporting long-term physical well-being and functionality. Achieve And Improve Your Posture Achieve and maintain good posture with Physio K, focused on improving musculoskeletal alignment and function through proven methods. We support your journey towards sustained posture correction and overall well-being by addressing underlying issues and promoting healthy movement patterns. What Is Posture Correction? Posture correction involves techniques and interventions to optimally align the body's musculoskeletal structure. It focuses on improving the positioning of the spine and limbs to reduce strain on muscles, joints, and ligaments. Proper posture enhances biomechanical efficiency, supports balanced muscle activation, and prevents chronic pain and injury Posture Correction Bondi Junction BOOK YOUR INITIAL SESSION HERE Why Correct Posture Matters Maintaining correct posture is essential for several reasons: Musculoskeletal Health: Proper alignment of the body's musculoskeletal system reduces the strain on muscles, joints, and ligaments, promoting overall musculoskeletal health and minimising the risk of injuries. Organ Function: Good posture supports optimal organ function, including digestion and circulation. It ensures that internal organs are not compressed or restricted, allowing them to operate efficiently. Pain Prevention: Health experts affirm that maintaining proper posture helps prevent chronic conditions such as back and neck pain, headaches, and muscular fatigue, which can result from poor alignment. Respiratory Efficiency: Correct posture facilitates improved breathing by allowing the lungs to expand fully, enhancing respiratory efficiency and ensuring adequate oxygen supply to the body. Physical Performance: Adopting correct posture contributes to enhanced physical performance in daily activities and sports. It improves muscle coordination and balance, supporting overall movement and agility. By prioritising posture correction, individuals can significantly enhance their quality of life, supporting better health outcomes and overall well-being. Customised Posture Correction Plans Our posture program involves a structured process to address pain and enhance posture: Activity Assessment This initial step involves a thorough evaluation of an individual's daily activities, movement patterns, and existing postural habits. We assess how these factors contribute to pain and identify specific activities or positions that worsen discomfort. Identifying Pain Triggers Through assessment, we pinpoint activities or positions that exacerbate pain symptoms. This helps in understanding the root causes of postural discomfort and identifying underlying postural imbalances. Postural Imbalance Evaluation Based on the activity assessment, we evaluate postural imbalances that may contribute to pain. This evaluation is crucial for developing targeted strategies to correct these imbalances and improve overall posture. Activity Modification Strategies Once pain triggers and postural imbalances are identified, we implement personalised activity modification strategies. These may include: Educating on Body Mechanics: Teaching proper body alignment and movement techniques to reduce strain on core muscles and joints. Ergonomic Adjustments: Recommending ergonomic changes in work or home environments to support better posture. Postural Exercises: Prescribing specific exercises to strengthen abdominal muscles, improve flexibility, and correct postural alignment. Lifestyle Guidance: Providing advice on lifestyle adjustments such as sleeping positions, sitting posture, and physical activities to support improved posture. Promoting Healthy Postural Habits Throughout the process, emphasis is placed on promoting healthy postural habits. This involves educating individuals to maintain proper posture during daily activities, which contributes to long-term postural improvement and overall well-being. Monitoring and Adjustment Regular monitoring of progress allows us to make necessary adjustments to the posture correction plan. This ensures that the strategies implemented are effective in relieving pain, enhancing posture, and supporting long-term pain management. By following these structured steps, our treatment plan aims to address the root causes of pain related to poor posture and promote sustainable improvements in musculoskeletal health. Why Choose Physio K For Posture Alignment Expertise In Maintaining Good Posture: At Physio K, our team consists of highly trained physiotherapists who specialise in posture alignment. We have extensive experience in assessing and correcting postural imbalances using evidence-based techniques. Personalised Treatment Plans: We offer personalised posture correction plans tailored to meet your specific needs. Our assessments are thorough, identifying the root causes of poor posture to design effective treatment strategies. Comprehensive Approach: We combine manual therapy, corrective exercises, ergonomic advice, and lifestyle modifications to address posture-related issues comprehensively. This holistic approach ensures long-term benefits and prevents recurrence. Specialised Exercise Prescription: We prescribe tailored exercises designed to strengthen muscles, increase flexibility, and restore normal movement patterns, supporting comprehensive rehabilitation. Proven Results: Our methods are backed by proven results in improving posture, reducing pain, and enhancing overall musculoskeletal health. We focus on achieving sustainable outcomes that support your daily activities and long-term well-being. Get Started With Posture Correction Today Ready to improve your bad posture and enhance your overall well-being? Start your journey towards better posture today and experience the benefits of improved alignment and increased mobility.

Learn about the benefits of dry needling at Physio K in Bondi Junction. Discover how it can help relieve muscle tension and pain. Commonly Asked Questions On Dry Needling YOUR COMMONLY ASKED QUESTIONS ON DRY NEEDLING ANSWERED! DRY NEEDLING IS A FAST AND EFFECTIVE TREATMENT PROVEN TO RELIEVE PAIN AND ADVANCE RECOVERY. WHAT WILL I EXPERIENCE? The needles used are very thin and most patients do not feel it enter their skin. If the target muscles are tight and sensitive you will feel a cramp or twitch sensation. This is called the ‘twitch response’ and is the aim of the treatment; typically, the more twitches you get, the greater the relief. The twitch response is very short lasting, and patients soon learn to recognise this sensation as therapeutic as it is followed by a feeling of pain relief and muscle relaxation. HOW DOES DRY NEEDLING HELP? Dry Needling stimulates the muscle to produce a reflex relaxation. The needle also encourages blood flow to the treated region, initiating the natural healing process and helping with pain relief. Finally, the treatment creates electrical signals in the muscle to enhance the communication and function between the nerve, muscle, and brain. HOW OFTEN WILL I NEED TREATMENT? Treatments are typically once to twice per week, allowing for sufficient recovery time between sessions. However, this can vary, and your clinician will discuss this with you during your treatment. How does Dry Needling differ from Acupuncture? Dry Needling requires a musculoskeletal examination involving assessment of the muscle to identify tight knots within a muscle known as Trigger Points. Dry Needling is the performed in accordance with clinical findings, whereas Acupuncture is based on predefined locations on the body (meridians). With the application of Dry Needling, there will be an immediate chance after the treatment that the therapist can measure, and the patient can feel. ARE THERE ANY SIDE EFFECTS? Dry Needling is a low-risk procedure when performed by qualified professionals. Most common side effects include:  Muscle Soreness  Fatigue  Bruising These side effects are temporary and normally well tolerated by most people. LESS COMMON SIDE EFFECTS:  Dizziness/Fainting after the procedure. This is minimised by ensuring you have not skipped any meals and had sufficient water during the day.  Metal allergy. If this rare reaction occurs, switching to another brand of needle can assist. Please notify your treating clinician if you have a metal allergy.  Pnuemothorax (air in the chest cavity). Only applicable when needling around the chest cavity. It is considered a minimal risk when performed by our staff who have been trained under one of the worlds most stringent courses. If you have any further questions please discuss with your clinician or visit...

Discover Physio in Sydney with a holistic approach. Physio K provides personalised physiotherapy and movement rehabilitation for every client. THE PHYSIO K PHILOSOPHY At Physio K, we have a simple but fundamental philosophy; to provide you with the very best of physiotherapy care. The aim is to give you elite level treatment in a professional and welcoming environment. We tailor all physiotherapy treatments to your individual needs and pride myself on a high level of care, a wealth of knowledge and quality results without overtreatment. We have found that both the level of anatomical and clinical knowledge, required within the rigorous sporting environment have made me extremely adept at successfully treating chronic and complex pain conditions. All problems related to the movement system can be treated, such as: Back/Neck pain and everything related to the spine Headaches Dizziness and vertigo Joint issues Sciatica and nerve irritations Posture and alignment problems Muscle and tendon problems Sports injuries or recurring pain when competing And much more At Physio K, symptoms are never seen as isolated issues, but as a part of a dysfunction in a physiological chain. I believe in holistic physiotherapy and I’m passionate about identifying and addressing the underlying cause of your pain rather than just treating the symptoms. At Physio K all private, Worker’s Compensation, Veteran’s Affairs and EPC patients are welcome. We accept all private health insurance funds for physiotherapy. Our practice provides sports physio in our clinic, located in the Eastern suburbs of Sydney. Our studio is located in Bondi Junction. Physio K services the surrounding suburbs as well, such as Bondi Beach, Waverley, Tamarama, Bronte, Clovelly, Randwick, Woollahra, Paddington, Darlinghurst, Bellevue Hill, Double Bay, Rose Bay, Dover Heights and Vaucluse.

Relieve muscle pain with dry needling from Physio in Sydney. Physio K Bondi Junction offers effective therapy for sports injuries and chronic pain. We offer dry needling in Bondi junction, a specialised therapeutic technique performed by trained physiotherapists that provides fast and effective treatment proven to relieve muscle pain and advance recovery. Dry needling is a fast and effective treatment proven to relieve pain and advance recovery. Dry Needling Treatment In Bondi Junction And Surrounding Areas Our practice provides sports physiotherapy in our clinic, located in the Eastern suburbs of Sydney. We service the surrounding suburbs as well, such as Bondi Beach, Waverley, Tamarama, Bronte, Clovelly, Randwick, Woollahra, Paddington, Darlinghurst, Bellevue Hill, Double Bay, Rose Bay, Dover Heights and Vaucluse. What Is Dry Needling? It involves inserting and advancing a fine filament needle into the muscle in the region of a “Trigger Point’. Dry Needling aims to achieve a local twitch response to release muscle tension and pain. It is an effective treatment for chronic pain of neuropathic origin with very few side effects. This technique is unequalled in finding and eliminating neuromuscular dysfunction that leads to pain and functional deficits. The needle is very thin and you won’t even feel it penetrating the skin normally. Healthy muscles won’t feel much or any discomfort when inserting this needle. However, when the muscle is sensitive and shortened or has active trigger points within it, the patient may feel a sensation like a muscle cramp -‘the twitch response’, and that’s exactly what we’re looking for. What Can Be Achieved With Dry Needling? Dry needling is commonly used by physio's in Sydney to reduce neck pain, back pain, shoulder issues, knee pain, tennis elbow or any sports injuries. When used as part of injury rehabilitation in Bondi Junction and the Eastern Suburbs, it can reduce muscle tension, improve movement, and shorten recovery time. In combination with other forms of physiotherapy, dry needling can be very effective in treating these conditions. Dry Needling Bondi Junction BOOK YOUR INITIAL DRY NEEDLING SESSION HERE How Does Our Dry Needling Differ From Most Other Practices? Integrated Treatment Approach: Unlike many practices, we integrate dry needling with manual therapy, exercise prescription, education, and comprehensive assessment to maximise treatment effectiveness. Focused Needling Technique: During the sessions, needles are inserted briefly and moved for up to 10 seconds before removal, ensuring a targeted treatment that typically lasts only a few minutes. Clinical Assessment and Response: We conduct thorough clinical assessments before and after sessions to evaluate patient response and adjust treatment plans accordingly. Root Cause Identification: Our approach involves identifying and addressing the underlying causes of musculoskeletal issues, rather than solely treating symptomatic areas with needling. GEMt Certification: Trained under GEMt, a leading global provider of dry needling education, we adhere to high safety and efficacy standards in our practice. No Extra Cost: We don't charge any extra for dry needling, it is part of the service. We use it with other techniques to give you the best outcome during your treatment. Difference Between Dry Needling And Traditional Acupuncture Both acupuncture and dry needling use a fine filament needle which is inserted into the skin to treat pain, but that is where the similarity stops. Traditional Chinese acupuncture focuses on energy levels (meridians). It is a more superficial treatment and the needles are inserted into specific parts of the body to focus on restoring energy or “Qi”. With dry needling, we are focusing on trigger points (a term that was first described in 1942 by Dr. Janet Travell). These are painful spots in the body that can cause local and/or referred pain. Dry needling aims to deactivate and desensitise myofascial trigger points which should stimulate a healing response in that tissue and reduce biomechanical stress of the muscle treated. Dry Needling Benefits 1. Fast And Effective Treatment Treatment outcomes can be achieved faster, allowing the practitioner to do more in the same session, aiding in quicker recovery and improved outcomes. 2. Evidence-Based Approach The research has proven that the ‘twitch’ response in the muscle during dry needling is associated with muscle relaxation. This will be beneficial to muscles, tendons and joints in the body! 3. Proven Techniques Dry needling treatment is an extremely effective method for treating acute and chronic pain, and it has very few side effects. As well as standard physiotherapy and manual therapy. In combination with other forms of treatment, trigger point dry needling is a quick and effective way to treat neuromuscular dysfunction to reduce pain and discomfort greatly. Contact Us For An Appointment Get in touch with us to arrange an appointment for personalised physiotherapy treatments and pain management. Our physiotherapists in Bondi are dedicated to helping you overcome musculoskeletal issues and enhance your physical well-being

Find answers to common physio in Sydney questions with Physio K. Contact us for more information or personalised physiotherapy advice. Frequently Asked Questions How quickly should I get an appointment? Early intervention is always better than waiting until it’s worse. Early treatment will assist in recovery times as the right care and preventative measures can be put in place. If you hear some noise in your car while driving, you won’t wait until your car breaks down to visit the mechanic either (well, at least, you shouldn’t). If you ignore an injury, it is possible for it to become chronic. Chronic pain is harder to treat and will take longer to heal, so it is important to get treatment sooner rather than later. We will do our utmost best to give you an appointment as soon as possible! What can be treated with physiotherapy? All problems related to the movement system can be treated with physiotherapy, such as: Neck pain Headaches Dizziness and vertigo Jaw pain Mid back pain Low back pain Joint issues Sciatica and nerve irritations Posture and alignment problems Muscle and tendon problems Sports injuries or recurring pain when competing Shoulder, elbow and wrist pain Hip, knee and foot pain And much more How long does the session take? Treatments usually take about 30 minutes. Do you accept health insurance and Medicare plans? Yes, our clinic has a hicaps machine for on the spot private healthcare rebates. If you would have an EPC plan from your GP (Enhanced Primary Care Plan), you could get up to 5 sessions per calendar year to get a Medicare rebate. How many treatments will I need? This will vary greatly depending on several factors: the cause and severity of the issue, how long have you had the symptoms, your age, fitness level and lifestyle and how good you are with following the treatment plan. We will give you an estimation based on all these factors and will re-evaluate at every session to see where you are in the progress. Do I need a referral from a doctor (GP or specialist)? No, you don’t need a referral. However, if you would have one, please bring it with you. A specific GP referral (EPC = Enhanced Primary Care Plan), can give you a rebate for up to 5 sessions per calendar year. Will I get treatment in my first consultation? Yes, after some questions and an assessment, you will get treatment straight away. For greater detail on what to expect during your first session, please read “what to expect” Will I get exercises to do at home? Most likely, you’ll get some exercises to do in between visits to ensure recovery is optimized. We will show you and sometimes email you the specific ones tailored for your recovery.