Frequently asked questions

How quickly should I get an appointment?

Early intervention is always better than waiting until it’s worse. Early treatment will assist in recovery times as the right care and preventative measures can be put in place. If you hear some noise in your car while driving, you won’t wait until your car breaks down to visit the mechanic either (well, at least, you shouldn’t). If you ignore an injury, it is possible for it to become chronic. Chronic pain is harder to treat and will take longer to heal, so it is important to get treatment sooner rather than later. We will do our utmost best to give you an appointment as soon as possible!



What can be treated with physiotherapy?

All problems related to the movement system can be treated with physiotherapy, such as:

  • Neck pain
  • Headaches
  • Dizziness and vertigo
  • Jaw pain
  • Mid back pain
  • Low back pain
  • Joint issues
  • Sciatica and nerve irritations
  • Posture and alignment problems
  • Muscle and tendon problems
  • Sports injuries or recurring pain when competing
  • Shoulder, elbow and wrist pain
  • Hip, knee and foot pain
  • And much more



How long does the session take?

Treatments usually take about 30 minutes.



Do you accept health insurance and Medicare plans?

Yes, our clinic has a hicaps machine for on the spot private healthcare rebates. If you would have an EPC plan from your GP (Enhanced Primary Care Plan), you could get up to 5 sessions per calendar year to get a Medicare rebate.



How many treatments will I need?

This will vary greatly depending on several factors: the cause and severity of the issue, how long have you had the symptoms, your age, fitness level and lifestyle and how good you are with following the treatment plan. We will give you an estimation based on all these factors and will re-evaluate at every session to see where you are in the progress.



Do I need a referral from a doctor (GP or specialist)?

No, you don’t need a referral. However, if you would have one, please bring it with you. A specific GP referral (EPC = Enhanced Primary Care Plan), can give you a rebate for up to 5 sessions per calendar year.



Will I get treatment in my first consultation?

Yes, after some questions and an assessment, you will get treatment straight away. For greater detail on what to expect during your first session, please read “what to expect”



Will I get exercises to do at home?

Most likely, you’ll get some exercises to do in between visits to ensure recovery is optimized. We will show you and sometimes email you the specific ones tailored for your recovery.